How are CTOS BizFinder profiles verified?

Upon receiving the submission, we independently confirm that businesses are operational, websites are functional, social media links and phone lines work, content is appropriate and no obvious red flags exist. They are not an endorsement of products or services, nor a guarantee of quality.

Do I need to be a CTOS subscriber to use this service?

NO. Currently we accept postings from all Malaysian registered companies and businesses. However CTOS reserves the right to accept, reject or delete any entries at any time without prior notice.

How soon should I expect my profile to be posted?

Profiles typically will be posted within 7 working days of being submitted once approved.

In what language can I post my profile?

Currently we accept postings in English or Bahasa Malaysia language.

How long will my business profile remain on CTOS BizFinder website?

All business profile will remain on CTOS BizFinder until 30th June 2021.  However, CTOS reserves the right to remove any profile at any time without prior notice.

What happens to my posting after 30th June 2021?

CTOS reserves the right to remove any profile at any time without prior notice.

What do I do if I would like to continue with my profile posting after 30th June 2021?

You will be advised on the process prior to the expiry of your posting.

What if I want to change or update my profile?

Please log in to CTOS BizFinder and make the necessary changes. Changes will be accepted or rejected at CTOS’s discretion. Upon submission of changes, profiles will be posted within 7 working days once approved.

What if I spotted an erroneous information?

Please log in to CTOS BizFinder and make the necessary changes. Changes will be accepted or rejected at CTOS’s discretion. Profiles typically will be posted within 7 working days of being submitted once approved.

Will CTOS notify me upon posting/rejecting my business profile?

You will receive an email from us within 7 working days on your posting status. Alternatively, you may to login to your CTOS BizFinder account to check the status of your profile.

I have submitted my business profile more than a week ago however I did not see the post in your webpage. Who should I check with?

Please check if you have received an email from us on your profile posting.  Alternatively, you may to login to your CTOS BizFinder account to check the status of your profile.  You can also send your enquiry to  bizfinder@ctos.com.my providing your Company Name & BRN Number.

Will CTOS remove my profile upon termination of my CTOS subscription?

This is a free service to all registered businesses and companies in Malaysia. However CTOS reserves the right to accept, reject or delete any entries at any time without prior notice.

Will I be informed if CTOS remove my business profile upon subscription termination?

This is a free service to all registered businesses and companies in Malaysia. However CTOS reserves the right to accept, reject or delete any entries at any time without prior notice.

I have forgotten my registered username or password, how do reset my password?

Please click on the Lost Your Password link under the Sign In tab and enter your CTOS BizFinder registered email address.

Can I create multiple login ID?

One email address can only be used to created one login ID.

How does CTOS know whether I’m a subscriber?

Currently this is a free service to all registered businesses and companies in Malaysia.

Can I remove my business profile and re-submit again?

You may edit or delete your profile by logging into your CTOS BizFinder account.  You can create a new profile via your CTOS BizFinder account. CTOS reserves the right to accept, reject or delete any entries at any time without prior notice. Profiles typically will be posted within 7 working days of being submitted once approved.

What are the benefits for sharing my business profile here?

CTOS Bizfinder is a FREE business directory portal to help Entrepreneurs and Small Medium Enterprises to showcase their companies in a trusted context and allow potential clients to find them more easily. 

Can I advertise my product through this platform?

CTOS BizFinder present your business in a trusted context and allow potential clients to find you more easily. Include links to your website, social websites, and contact information so potential prospects can connect with your brand across all channels.

Can I submit multiple profiles for 1 business entity?

One business entity (one unique BRN number) is only allowed to publish one profile.

I notice your listing category does not have my company/business type, does this mean I cannot post my business profile in this platform?

Please choose category as “Others” if you are not able to find the category of your business.

I’m not able to upload image, do you have any specific file format?

There is no specific file format but JPEG, PNG, Bitmap, GIF, TIFF is preferred. File size must not exceed 8MB.

How many images can I upload in the gallery images?

You can upload up to 10 images not exceeding 8MB per file.

Why was my business profile rejected?

Your business profile has not been approved because it did not adhere to our ‘Guidelines for business profile posting in CTOS BizFinder’.

Why is my business profile missing from CTOS Bizfinder?

Your business profile could have been deleted by our profile checking team because it did not adhere to our ‘Guidelines for business profile posting in CTOS BizFinder’ or it may have passed the 30th June 2021 posting duration.

What are the Guidelines for business profile posting in CTOS BizFinder?

  1. All business profile must have a valid BRN Number.
  2. Posting of a business profile for another entity is prohibited.
  3. Logo and images uploaded should not be copied from other users which violates the copyright laws. It should also not contain offensive remarks or links to other sites except subscriber’s company website.
  4. Contact details published must be related to the business.
  5. Business profile must not:
    • Contain provocative, abusive words
    • Be vague, unclear, or irrelevant to nature of business
    • Be perceived to be offensive or provocative in nature
    • Be perceived as offensive to ethnic groups, individuals, or public figures
    • Featuring goods or services that are prohibited from sale according to Malaysian laws

CTOS reserves the right to remove any of the profile posting without any prior notification if it is deemed non compliance to our guidelines.